Enter and view: Harton Grange
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Healthwatch South Tyneside undertook an announced enter and view visit to Harton Grange Care Home on 14 October 2016. They spoke to 12 people.
On arrival the entrance was full of residents sitting on sofas chatting and engaging with each other watching people coming and going.
During the visit the residents appeared relaxed in the number of activities that were going on and for those that did not want to take part they appeared happy to look on. Everywhere Healthwatch went residents were busy doing things, walking down the corridors there are things to do with activities attached to the walls. Staff were chatting to residents and relatives and music was playing in the background that some residents were singing along to.
The cook having just won the top award within the company was serving freshly made biscuits which we were told is what she does all the time. Healthwatch were shown the ‘like to brag’ photo album which was full of photos going back a number of years highlighting the various things the residents and staff have and are continuing to be involved in.