Enter and view: The Hartington Unit

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Summary of report content

Healthwatch Derbyshire undertook an Enter and View visit to the Hartington Unit at the Chesterfield Royal Hospital on 6 February 2020 as part of a programme of visits to in-patient mental health wards.  They spoke to 12 patients and 12 staff.

The report considers the location and external environment of the unit initial impressions, facilities for visitors and their involvement with their loved ones’ care, the décor and furnishing of the unit, cleanliness and hygiene, how the design meets the needs of patients, interaction between staff and patients, patients’ physical, social and mental welfare. The report also records instances of good practice observed on the different wards that make up the unit. In all wards, Healthwatch Derbyshire noted positive, caring interactions between patients and staff.

There were 23 recommendations in the report covering signage, visiting, improving the décor and facilities, information to patients, the quality of the food, medication, access to psychology and the safety of staff and privacy of patients.

The report includes a response from the provider outlining the changes made or being planned in response to the recommendations.

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General details

Local Healthwatch
Healthwatch Derbyshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Parking and transport
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Hospital-based psychiatric care
Name of service provider
Derbyshire Healthcare NHS Foundation Trust

Details of people who shared their views

Number of people who shared their views
24
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
No
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