Enter and view: Halton View

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Summary of report content

Healthwatch Halton gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Halton to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections.

Healthwatch Halton visited Halton View care home on 19/02/2014.

Halton View care home is a 64 bed residential home located in Widnes. It is easily accessible by car and public transport.

The findings inform Halton View is a comfortable and clean home with a warm and welcoming atmosphere. The home has adequate parking, including disabled car parking spaces and wheelchair access. The Manager appears to be very approachable and pro-active in providing residents with a high standard of care and in ensuring that the home is decorated to a good standard. Residents and family visitors who engaged with the enter and view team on the day of the visit, expressed positive comments about the care that they or relatives received from the care staff and manager.

The report contains 3 recommendations in relation to choice and activities.

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General details

Local Healthwatch
Healthwatch Halton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Written information, guidance and publicity
Public consultation and engagement
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Halton View Care Home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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