Enter and view: Halton Haven Hospice
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Healthwatch completed an announced visit at Halton Haven Hospice on 2 March 2020, on the request of the hospice, to learn about their work and patient care. During the visit, Healthwatch spoke to patients, visitors and staff. We also provided details of a link to an online questionnaire for staff and one for family / friends of patients to complete if they were unable to speak to us on the day. The survey link was also promoted by Halton Haven Hospice and Healthwatch Halton through social media channels.
Halton Haven Hospice offers day and inpatient support to patients with a variety of life limiting illnesses and their families. It provides a friendly, peaceful and caring environment to patients and their families at what is a very difficult time. The Haven is well decorated and was spotlessly clean. The gardens offer a variety of outdoor spaces, including seating areas and an accessible woodland walk. These areas are all well maintained.
Patients and visitors spoke very highly of the care received. The members of our Enter & View team came away from the visit with a very positive feeling about the service, care and support offered by the Haven and all of its staff.