Enter and view: Hall Green Care Home, Sandwell

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Summary of report content

Six out of 51 residents were spoken to as well as staff and observational feedback. 9 relatives also contributed by completing questionnaires.

The report refers to the environment within the home along with interaction between staff and residents and the residents and relative’s involvement in key decisions.

It looks at assessment of needs, care planning and complaints procedure alongside food and activities. There was an overall positive sentiment about the home so no recommendations and the provider response was simply a thank you.

No impact was noted.

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General details

Local Healthwatch
Healthwatch Sandwell
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Administration (records, letters, results)
Triage and admissions
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Memory clinic
Care home
Name of service provider
Hall Green Care Home

Details of people who shared their views

Number of people who shared their views
0
Age group
65 to 79 years
Gender
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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