Enter and view: The Greenwood Practice

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Summary of report content

Healthwatch Havering undertook an enter and view visit to the Greenwood Practice on 17 July 2025.  They had previously visited in 2024.

The team were disappointed that little appeared to have been improved since their previous visit, although they accepted that the Practice Manager, having only been in post for a short time, had not yet had time to secure the improvements needed.

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Building, Decor and Facilities, including health and safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
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