Enter and view: Greenacres Care Home

Healthwatch Calderdale and Healthwatch Kirklees undertook an enter and view visit to Greenacres Care Home on 28 July 2025.

Greenacres provides a welcoming, safe and supportive environment where residents can live with dignity and as much independence as possible. During the visit, Healthwatch observed many positive interactions between staff and residents, as well as a calm, clean and homely environment. 

Residents enjoy a wide range of meaningful activities, and visitors feel involved and welcomed. Staff showed dedication and compassion in their roles, even when acknowledging the challenges of busy workloads. Healthwatch found several examples of good practice—from the settling-in process to how meals were served and residents supported to enjoy the gardens. 

The facilities available – including a cinema, shop, hair salon, garden, and café – add to a strong sense of community and engagement. The lifestyle coordinator and wider team are clearly dedicated to improving quality of life for all residents, with many people saying they felt happy, cared for and valued.

There is room for improvement in a few areas, such as weekend activities, and some practical elements around food and dining. However, these did not detract from the overwhelmingly positive feedback we received. The team at Greenacres care home should be commended for their person-centred approach, attention to detail and strong culture of respect.