Enter and view: The Grand Cedars Care Home
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Healthwatch Walsall undertook an announced enter and view visit to the Grand Cedars Nursing Home on 22 August 2024. They spoke to 8 people.
The manager had taken over in October 2023 and had nearly finished the initial list of requirements. They were now working on building up bank staff for better holiday and sickness cover.
There were no adverse comments regarding food. The manager was developing pictures for the resident menus.
Residents with capacity and no DOLS did go out of the home. Some residents had visited the Black Country Museum on previous day. The activities Co-Ordinator was very enthused about delivering a varied range of activities. At the time of the visit, a game of bingo in progress and the staff did engage with residents consistently. A staff member was investigating the use of touch screen activities as an extended activity offer.
The décor appeared to be in good repair.
Staff were attentive and caring to residents and asked residents if residents and relatives required tea, coffee or cold drinks.
The residents seemed to be well kept, clean and tidy.
The garden area that residents could access was well maintained. The Manager was going to use hazard tape to mark the missing handrail prior the walkway completion.