Enter and view: The Grand Cedars Care Home

Download (PDF 1.01 MB)

Summary of report content

Healthwatch Walsall undertook an announced enter and view visit to the Grand Cedars Nursing Home on 22 August 2024.  They spoke to 8 people.

The manager had taken over in October 2023 and had nearly finished the initial list of requirements. They were now working on building up bank staff for better holiday and sickness cover. 

There were no adverse comments regarding food. The manager was developing pictures for the resident menus. 

Residents with capacity and no DOLS did go out of the home. Some residents had visited the Black Country Museum on previous day. The activities Co-Ordinator was very enthused about delivering a varied range of activities. At the time of the visit, a game of bingo in progress and the staff did engage with residents consistently. A staff member was investigating the use of touch screen activities as an extended activity offer. 

The décor appeared to be in good repair. 

Staff were attentive and caring to residents and asked residents if residents and relatives required tea, coffee or cold drinks. 

The residents seemed to be well kept, clean and tidy. 

The garden area that residents could access was well maintained. The Manager was going to use hazard tape to mark the missing handrail prior the walkway completion. 

 

 

Would you like to look at:

General details

Local Healthwatch
Healthwatch Walsall
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
8
Did you find this attached report useful?
0
No votes have been submitted yet.