Enter and view: Golborne Medical – West Ten GPs December 2023

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Summary of report content

This is an enter and view report from Healthwatch  Kensington and Chelsea. Healthwatch representatives visited local GP practices.

During the announced visit, four authorised Enter and View representatives, including volunteers and a staff member, gathered feedback from nine patients and three members of staff at Golborne Medical – West Ten GPs.

The main concern of patients was access to appointments.

There are no recommendations in this report.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Kensington and Chelsea
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Building, Decor and Facilities, including health and safety

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
13
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