Enter and view: Georgian House Nursing Home
Download (PDF 690.79 KB)Summary of report content
Healthwatch Ealing undertook an Enter and View visit to the Georgian House Nursing Home on 16 January 2024. This visit is part of a series of Enter and Views to care homes that are rated as ‘Requires Improvement’ by the CQC.
Building and facilities
The garden has a ramp, making it accessible for residents who have mobility issues.
Rooms have a picture of the resident, their name, and facts about them promoting a sense of individuality and a thoughtful approach to residents with cognitive needs.
The home uses dementia-friendly signage very well, including arrows underneath signs to help residents find where rooms are located. There is a dementia-friendly activity board.
The environment was described by residents and family as quiet, calm, stress-free, and cozy.
The food menu on the wall was not designed to be dementia-friendly.
Activities
There was no dedicated activities coordinator and some residents felt there weren't enough activities that they found enjoyable or could join in with due to physical barriers.
The staff expressed a desire to increase the frequency of outings for residents, especially during the summer months
Staffing
Staff took food hygiene very seriously and wore appropriate disposable PPE when serving food to residents.
All staff reported that they were sufficiently trained in safeguarding procedures.
The provision of apprenticeships and employee recognition programs, including employee of the month/year, shows a commitment to staff development.
The report contains six recommendations and a response from the provider.