Enter and view: Foxton Grange

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Summary of report content

Healthwatch Leicester and Leicestershire carried out an Enter and View visit to Foxton Grange, a nursing and residential care home with places for up to 36 older people with early to advanced dementia care needs. The home was evaluated against five key quality indicators: strong, visible management; staff with the time and skills to do their jobs; a varied programme of activities; quality, choice and flexibility around food and mealtimes; and ensuring residents can regularly see health professionals such as GPs, dentists, opticians or chiropodists.

Based on the findings of the Enter and View representatives, Healthwatch Leicester and Leicestershire made two recommendations, for Foxton Grange to:

  1. Ensure the waste storage areas within the grounds of the home are maintained safely and securely.
  2. Endeavour to recruit a senior management team for the home as soon as possible - including a registered home manager and a deputy manager.

The report includes a response from the service provider.

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General details

Local Healthwatch
Healthwatch Leicester
Healthwatch Leicestershire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
MHA

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Dementia
Does this report feature carers?
No
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0
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