Enter and view: Four Seasons Care Home

Healthwatch Rochdale visited Four Seasons Residential Care Home on Monday 25th February 2019 at 2.00pm – 4.00pm as part of a programme of announced Enter and View visits to care homes in the Rochdale borough. The visit was based on eight care quality indicators developed by Independent Age. According to the indicators a good care home should: have strong, visible management; have staff with the time and skills to do their job; have good knowledge of each individual resident and how their needs may be changing; offer a varied programme of activities; offer quality, choice and flexibility around food and mealtimes; ensure residents can regularly see health professionals such as GPs, dentists, opticians or chiropodists; accommodate residents personal, cultural and lifestyle needs; be an open environment where feedback is actively sought and used.

The Enter and view visit showed that Four Seasons Residential Home meet the requirements of some of the indicators. The E&V found there was a limited variety of individualised activities and recommended that the care home build on the range of activities, making them individualised to residents and to get ideas from other care homes.