Enter and view: Four Seasons care home
Download (PDF 860.63 KB)Summary of report content
This enter and view report is about Four Seasons care home in Bolton, the visit was conducted on 2 November, 2016. The report was written by Healthwatch Bolton.
Healthwatch representatives did not approach residents at the care home due to their condition and late stages of dementia. However representatives did speak to the manager, staff, and relatives.
Comments were mixed with aspects of the care and building receiving positive reviews. On the other hand relatives had concerns about staff changes, agency staff levels and communication being poor.
There were recommendations made in the report. There is no response from the provider.