Enter and view: Flixton Manor
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Healthwatch Trafford undertook an announced enter and view visit to Flixton Manor Care Home on 7 February 2017. They spoke to 12 people.
The Enter and View visit enabled us to obtain more understanding of the lives of residents living in Flixton Manor Care Home. The current Manager [whose previous role was senior care worker at the home] has been in post since September 2016 following the retirement of the home’s former Manager. The home has been in existence for 25 years and has been extended over time.
The Enter and View representatives noted that the corridors of the home are narrow and the staircases are steep, there is a lift in operation at the home. They observed that the lounge areas are light and well decorated and the home was clean and warm. The staff we met were all friendly and pleasant. At the time of the visit the residents appeared comfortable, the ambience of the home was busy but calm.
The Enter and View representatives observed:
- That residents appeared safe in their surroundings.
- That staff are attentive to the needs of the residents.
- That residents and visitors were willing to share their views.
- That to promote social inclusion, the home provides communal lounges with dining area.
- That there is a secure environment with staff on-site 24 hours a day, seven days per week