Enter and view: Ferndale Court Care Home - revisit

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Summary of report content

Healthwatch Halton undertook an enter and view revisit to Ferndale Court Care Home on 13 May 2026.  The previous visit took place in January 2024.

The report looks at the environment, health care provision, staffing, food, residents and activities.

It also looks at what action the care home has taken on the recommendations made at the previous visit.

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General details

Local Healthwatch
Healthwatch Halton
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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