Enter and view: Farmhouse Residential Rest Home

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Summary of report content

Healthwatch Staffordshire conducted an Enter and View visit at Farmhouse Residential Rest Home on 12 March 2018.

The visit evaluated the home's adherence to the eight quality indicators for care homes, developed by Independent Age. Healthwatch Staffordshire's report notes that the Enter and View Authorised Representatives found Farmhouse Rest Home to have a warm and welcoming atmosphere with staff who were open and happy to communicate.

A further observation of good practice noted in the report was that the corridor walls were all painted by the Activity Coordinator detailing “Past to Present” events. Starting in 1910 and progressing through the decades, it is a “Memory Lane” captured in the corridors.

The home publishes a regular newsletter and the minutes of all resident and relative meetings are displayed.

Healthwatch Staffordshire found that the home met all of the Independent Age Quality Indicators to meet their requirements of a being a good care home. The report made recommendations around dedicated funding for the Activities Coordinator and suggested the home consider building a conservatory.

The very positive provider response is contained within an evaluation of the Enter and View visit to the Care Home and the manager indicates that an extension to the home is part of an existing improvements plan and that they will look at introducing an activities budget.

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General details

Local Healthwatch
Healthwatch Staffordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Public consultation and engagement
Food, nutrition and catering
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
4
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
No
Does this report feature carers?
No
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