Enter and view: Extra care scheme
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General details
Local Healthwatch
Healthwatch Sunderland
Publication date
Type of report
Enter and View
Key themes
Communication with patients; treatment explanation; verbal advice
Caring, kindness, respect and dignity
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced
Details of health and care services included in the report
Details of health and care services included in the report
Assisted living/Extra Care housing services/Supported housing
Name of service provider
Sunderland Home Care Associates (20-20) Limited
Details of people who shared their views
Number of people who shared their views
47
Age group
65 to 79 years
Types of disabilities
Long term condition
Does this report feature carers?
Yes