Enter and view: Enable U Colne

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Summary of report content

Healthwatch Lancashire undertook an Enter and View visit to Enable U Colne on 27 June 2022.  They wanted to obtain the views and experiences of clients, relatives and staff and observe and assess the quality of services. They spoke to 12 people.

The report looks at:

  • The environment, building and facilities
  • client interactions
  • Staff
  • Feedback from clients
  • Feedback from staff

The report contains three recommendations on improving the garden, resources for people to communicate and activities.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Day care centre (social care)

Details of people who shared their views

Number of people who shared their views
12
Types of disabilities
Learning disability or difficulties
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