Enter and view: Elmhurst Assisted Living and Care facilities
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Healthwatch Warwickshire undertook an enter and view visit to Elmhurst Assisted Living and Care Facilities on 25 November 2025.
Elmhurst Assisted Living and Care provides a home for up to eleven people with complex needs. These include mental health, learning disabilities, and dementia.
The home is a large, grand, double-fronted listed building on a busy residential road in Rugby. The house has high ceilings, large windows, Victorian features and spacious communal rooms and bedrooms. The home appeared clean, well-maintained, warm and homely.
During the visit, everyone at the home was happy to talk to Healthwatch. Staff said it was a good place to work, and residents said it was a good place to live.
Residents used the large communal spaces and the garden, expressed satisfaction with their home, and appreciated the care and support they received.
Staff were friendly and professional. They appeared to know residents well and enjoy chatting with them. They said the training was good and said they were eager to keep learning and to do their best for the residents. Healthwatch observed that staff created an inclusive environment by involving everyone in the conversations.