Enter and view: Elm House, Nantwich

Healthwatch Cheshire East conducted an Enter and View at Elm House care home in Nantwich, on the 16^th October 2023.

Based on their visit they made the following recommendations:

• Consider turning off the TV in the quiet room to provide a peaceful space. Please see report for Managers subsequent comments.
• Consider removing commodes and urinals from residents’ rooms after use.
• To ensure that doors are kept free of obstructions at all times.
• Consider asking residents if the ambient temperature is comfortable and adjust accordingly.
• To consider better signage, including larger print, for residents regarding menus, activities, and residents, friends and family meetings, placing posters lower down on the wall and using pictures as well as text
• Consider installation of a hearing loop if not already in place.
• Consider offering healthy snacks rather than crisps, including fruit, and more variety.
• Consider offering more choices at meal times.
• Consider use of foot rests for residents with swollen ankles.