Enter and view: Edgemont View Care and Nursing Home, South Gloucestershire

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Summary of report content

This is an Enter and view report from Healthwatch South Gloucestershire following a visit on the 9th May 2016 to Edgemont View Care home.

The 5 HWSG authorised enter and view volunteers were impressed by the care Edgemont View Nursing Home offered to its residents and amde the following recommendations and conclusions.

Residents and visitors were positive about their experiences at Edgemont View. The staff are to be commended for their enthusiasm and kindness and seemed happy in their work. The staff and management are also to be commended for the choice they offer to residents, particularly in terms of daily routines like when residents get up, how often they shower and what residents choose to eat at mealtimes.

Recommendations There were a few issues that authorised enter and view volunteers thought should be implemented to improve residents’ quality of life.

1. Update décor in the corridors and pay particular attention to the flooring and lighting to avoid slips, trips and falls.

2. Use dementia friendly signage with large print and pictures on doors and main rooms. Guidance can be found on the Altziemer’s Society’s website.

3. Improve the cleanliness of floors and lifts.

4. Ensure emergency exits are kept clear and clean and improve signage to exits in case of emergency.

5. Improve storage to avoid using bathrooms to store equipment and to reduce the need to store cleaning and laundry items in corridors.

6. Update and improve flooring throughout to reduce the risk of slips, trips and falls and promote independence.

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General details

Local Healthwatch
Healthwatch South Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training
Referrals

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Edgemont View limited.

Details of people who shared their views

Number of people who shared their views
5
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Other
Does this report feature carers?
Not known
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0
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