Enter and view: Dyers Mews

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Summary of report content

Healthwatch Milton Keynes undertook an Enter and View visit to Dyers Mews on 28 June 2023. They spoke residents, family members, and staff.  

The home provides personal care for people with learning disabilities and/or autism. The building is well maintained and has a large eat-in kitchen, two sitting rooms and a breakout room. Residents are encouraged and assisted to cook for themselves. Bedrooms are decorated as the residents choose.

Each residents has a key worker and link worker, as well as a one-to-one carer which changes. Staff were observed to be caring and encouraging with residents. Residents are encouraged to do their own shopping, laundry and cooking with the help of staff. Residents are free to come and go and partake in activities as they please.

There were no significant issues identified.

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General details

Local Healthwatch
Healthwatch Milton Keynes
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Patient/resident safety
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Dyers Mews

Details of people who shared their views

Number of people who shared their views
2
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