Enter and view: Dr Mathew's Surgery
Download (PDF 745.26 KB)Summary of report content
Healthwatch North East Lincolnshire undertook an announced Enter and View visit to Dr Mathews surgery on 27 April 2022. They spoke to 91 people. The report looks at:
- The environment, including parking
- The building and waiting rooms
- How patients rate the GP practice
- Appointment booking
- Type of appointment
- Extended access appointments
- Experience of appointments
- Long term conditions
- Experience of staff
- Concerns
- Treatment and care
- Staffing
The report contains 10 recommendations and a response from the provider.