Enter and view: Dr Bhima surgery

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Summary of report content

Healthwatch Rochdale undertook an enter and view visit to Dr Bhima's surgery on 26 June 2025.

The environment was clean and accessible, with good transport links and inclusive facilities. However, improvements could be made to enhance patient experience and access, particularly in relation to digital booking options, privacy at reception, and better use of waiting area communication tools such as TV displays and notice boards.

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General details

Local Healthwatch
Healthwatch Rochdale
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Remote appointments and digital services
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
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