Enter and View: Discharge to Assess Beds, Congleton War Memorial Hospital

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Summary of report content

Healthwatch Cheshire East undertook an enter and view visit to Congleton War Memorial Hospital on 3 April 2024, focussing on the discharge to assess beds.  They spoke to 8 patients.

Patients were very pleased with the staff and the support they gave them 

The links between the Unit and Macclesfield Hospital are excellent

The report contains a number of recommendations and a response from the provider.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Discharge
Food, nutrition and catering
Medication, prescriptions and dispensing
Parking and transport
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Discharge lounge/ discharge team/ discharge to assess
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
8
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