Enter and view dignity in care: Woodland Manor
Download (PDF 253.9 KB)Summary of report content
This is an enter and view report conducted by Healthwatch Bucks 27 September, 2016. During the visit Healthwatch representatives spoke to 14 people, which included a mix of staff, residents and relatives. The visit was unnanounced, but the home was told they would visit within a two week period.
Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving.
Recommendations were made as part of this report. A response from the home manager has been attached.
Summary of recommendations:
- introduce pictorial menus in those areas of the homewhere residents live with dementia.
- create a weekly pictorial activity schedule pamphlet or board for those residents living with dementia.
- increase the number of staff to facilitate greater interaction between staff and residents.
- involve more volunteers, once Porthaven policies and procedures are in place, in roles such as befriending, specific activity assistants etc.
- look to build relationships with local schools such as Robertswood and Newland College, The Scouts and Girl Guiding Associations, Duke of Edinburgh etc. to facilitate regular intergenerational activities such as visits by pupils or some residents going to dress rehearsals at the school for example.