Enter and view: Daisy Nook House
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Healthwatch Tameside undertook an announced/unannounced enter and view visit to Daisy Nook House Care Home on 13 February 2025. They spoke to 15 people.
Daisy Nook care home provides a pleasant environment for residents. All areas of the home are clean and residents rooms made to feel homely and personal with ‘memory boxes’ outside.
Most residents at Daisy Nook live with dementia and have limited ability to communicate. During Healthwatch observations residents seem to be content and settled and staff were empathetic and caring towards them. Residents said they have a say in how they like to be cared for, and staff cater to these requests.
Most staff at Daisy Nook have been there a long time, and as a result have created meaningful relationships with residents who are familiar with their needs. There is evidence of ongoing training for staff and a good system in place to monitor residents health. Staff said the manager and deputy manager are very approachable and they seem to feel well supported.
The activity programme is well thought out and tailored to residents interests and hobbies. Theme days and festive seasons are celebrated.
Family members were very complementary of the care provided at the home, describing the compassionate approach of staff.