Enter and view: Cranham Court Nursing Home

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Summary of report content

Healthwatch Havering conducted an Enter and View visit to Cranham Court Nursing Home on the 16 January 2018.

The report notes that the Nursing Home is set in 11 acres of gardens, almost a parkland setting, which afford most of the rooms good views of countryside. The Home is in two parts: an extended large house and a purpose-built separate wing called Woodlands, which accommodates the dementia unit and has en-suite bedrooms, all of good size, plus a Nurse's room and a treatment room which houses all the drugs in a locked cupboard.

Although not specified, the visit appears to have been carried out at the Woodlands wing of the nursing home and is based largely on the observations of the Authorised Representatives covering the physical environment, staffing, and processes surrounding the care provision. The report notes that there are regular visits by an optician, dentist, and chiropodist with physiotherapy accessed via the GP. A hairdresser attends weekly.

Positive observations were made about the atmosphere of the home and residents reported enjoying the views from their rooms and feeling safe.

The report made three recommendations, one of which was to consider providing more variation in the décor to reduce the possibility of residents becoming confused by their surroundings.

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Public consultation and engagement
Food, nutrition and catering
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Parking and transport
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
Dentist
General Practice (GP)
Optometry services/opticians
Chiropody/podiatry
Care home

Details of people who shared their views

Number of people who shared their views
13
Age group
Not known
Gender
All
Pregnancy/maternity
N/A
Types of long term conditions
Dementia
Does this report feature carers?
Yes
Seldom heard groups
People who are geographically isolated
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