Enter and view: Crabwall Hall Care Home
Download (PDF 378.24 KB)Summary of report content
Healthwatch Cheshire West conducted an unannounced Enter and View visit to Crabwall Care Home, a 43 bed Care Home, on 24 March 2014.
Crabwell Hall is a private care home providing care and light nursing e.g. incontinence and hoist assistance. Those with early stage dementia are accepted but Authorised representatives were told that no care is offered for patients with Alzheimer’s. The home is owned and operated by Four Seasons Healthcare, one of the largest care providers owning 500 homes nationally.
Authorised Representatives’ felt that the home was very comfortable and well furnished with some good homely touches throughout and a high quality ‘hotel’ feel. Residents appeared to be consulted on many issues with their health and happiness being a top priority with the general manager and all of the staff. Food choices appeared excellent with a very varied menu for all meals. The visiting team observed breakfast and reported that there was a good choice served on trays to each room. Residents spoke specifically about feeling safe and listened to. They were aware of the complaints procedures and commented on being actively involved in the choice of activity.
No recommendations were made and no provider response was included within the report.