Enter and view: Countess of Chester Hospital, Cardiology Ward
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Healthwatch Cheshire West conducted an Enter and View visit to the Cardiology Ward of the Countess of Chester Hospital on 6 February 2014.
Ward 42 is the Cardiology ward but if patients require any procedures e.g. an angiogram or the fitting of a pacemaker they are transferred to other wards. The Authorised Representatives reported an overall impression of a busy, well organised ward with a good atmosphere for both staff and patients. Patients are almost invariably elderly with other health issues including dementia and occasionally learning disabilities. At the time of the Enter and View visit, three of the female patients had dementia and were at risk of falling, so an extra nurse was on duty to ensure there was always a Registered Nurse on duty in that particular bay. All seven patients spoken to stated that the food was of good quality with a reasonable choice.
The visiting team felt that it would be an improvement if the two side rooms could be converted to include an ensuite. The Authorised Representatives also felt that a notice board showing name of the person in charge and the name and grade of the nurses on duty especially if a photograph of the member of staff was displayed by their name would be useful. They spoke to the Ward Sister at the time of the visit about using a cleaning chart in the ward toilets.
No provider response was included within the report.