Enter and view: Clayburn Court Care Home

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Summary of report content

Healthwatch Peterborough undertook an Enter and View visit to Park Vista Care Home on 14 November 2016, following a CQC unannounced inspection in February. This visit was part of a series of ‘Enter and View’ visits to local care homes within the Peterborough area organised by Healthwatch Peterborough. They spoke to a number of residents and staff.

The report considers the building, facilities, layout and environment of the home, what the residents think of the home, the care provided and the activities on offer, food, activities and staff.

The report contains 5 recommendations covering infection control, publicising the CQC Action plan, keeping food fresh, providing easy read and large print versions of the menus, and involving residents and visitors in activity planning.

The report contains a response from the provider.

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General details

Local Healthwatch
Healthwatch Peterborough
Publication date
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Public consultation and engagement
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Anchor Trust

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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