Enter and view: Chronic Pain management

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Summary of report content

Healthwatch Staffordshire undertook an enter and view visit to the Southeast Staffordshire Chronic Pain Management Service on 14 November 2023.

The report looks at:

  • How the service is delivered
  • Referrals and waiting times
  • Service users’ experience
  • Reducing harm from opioids
  • Strengthening partnerships

Strengths and opportunities

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General details

Local Healthwatch
Healthwatch Staffordshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Referrals
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Pain management
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