Enter and view: Cherwood House

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Summary of report content

Healthwatch Oxfordshire undertook an Enter and View visit to Cherwood House on 18 May 2018 as part of a planned series of visits to local care homes.  They spoke with 3 residents, 5 staff and spoke with or heard from 7 relatives.

Healthwatch found that Cherwood House is a bright, clean and airy building in good condition. It engages well with the local community. There are opportunities for lots of activities. Relatives are very happy with the care their family members receive.  Staff were very happy to work there and received plenty of training.

There were 4 recommendations.  The report does not include a response from the provider

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General details

Local Healthwatch
Healthwatch Oxfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Ellenburn Holdings Limited

Details of people who shared their views

Number of people who shared their views
15
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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