Enter and view: Charlton Park Care Home

Download (PDF 900.61 KB)

Summary of report content

Healthwatch Greenwich conducted an Enter and View visit to Charlton Park Care Home in January 2020 and spoke to one resident. 

The report found that the home was clean and tidy but with dated interior. Activities took place during the visit and interactions with staff and residents were good. The recommendations from a 2018 visit had not been actioned in this follow up visit, including displaying staff photographs, redecoration and information being displayed. However, dementia signage is now in use.

A number of additional recommendations were made including redecoration, displaying photos and having dementia friendly presentation of activities schedules.

The service provider did not respond.

 

Would you like to look at:

General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Charlton Park Care Home

Details of people who shared their views

Number of people who shared their views
1
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.