Enter and view: Chalfont Lodge
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Healthwatch Bucks conducted an unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.
Healthwatch Bucks visited Chalfont Lodge, on 10/09/2018.
Chalfont Lodge provides care for about 106 residents. At the time of the visit there were 92 residents. People live there with dementia (Memory Lane), nursing (Sunningdale) and complex physical needs (Turnberry). Healthwatch Bucks spoke to 10 residents, 4 members of staff and 6 visitors and observed a further 3 visitors, 10 staff and 27 residents.
The summary of findings included: Residents have a wide range of needs as well as capabilities and expectations; Visitors praised the staff whilst still saying there were not enough of them; There was an extensive range of activities including several physio and music therapy sessions each week.
This report contains 6 recommendations specifically around information providing, mealtimes and staffing.