Enter and view: Carey Lodge

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Summary of report content

Healthwatch Bucks conducted an Enter and View visit in September 2019 to the Carey Lodge residential care home. They spoke to 13 residents, visitors and staff. 

It was observed that staff were attentive and treated residents with respect and regard for their personal needs. The home promoted personalised care, such as choice of food, drinks and activities. Residents were encouraged to remain as independent as possible. There were a range of activities offered to residents on a daily basis.

Healthwatch Bucks made a number of recommendations including that the menus use pictures, and revise symbols used to illustrate activities as this may have an impact on those living with dementia.

The service provider has responded to the report positively and outlined way in which they will improve. 

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General details

Local Healthwatch
Healthwatch Bucks
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Food, nutrition and catering
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Carey Lodge

Details of people who shared their views

Number of people who shared their views
13
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
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