Enter and view: The Calvert Practice

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Summary of report content

Healthwatch Kingston upon Hull conducted an announced Enter and View visit, as part of a planned set of visits looking at the GP practices, ranging from purpose-built health centres housing multiple practices, to converted houses which are used as surgeries by single practices.

Healthwatch Kingston upon Hull visited The Calvert Practice on 27/01/2015.

The Calvert Practice was established in 2007/8 and is housed in the purpose-built Calvert Health Centre. The centre houses 2 GP practices as well as the Hull City Council West area team. The centre was opened in 2007.

The summary of findings highlighted observations from the enter and view team in the following areas; reception, lifts/stairwell, facilities and general observations.

The recommendation informed that notice boards be reviewed in order that patient accessible information is up to date. It was recommended that reading material be reviewed in order that patient accessible information is up to date. It was recommended that the practice review signage for toilet and baby change facilities.

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General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Written information, guidance and publicity
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Name of service provider
The Calvert Practice

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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