Enter and view: Brunswick House
Download (PDF 1.14 MB)Summary of report content
Healthwatch Sandwell gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Sandwell to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections.
Healthwatch Sandwell visited Brunswick House on 27th April 2015.
The summary of findings highlighted areas in relation to patient feedback, staff feedback and observation. The findings inform at the time of the visit, the evidence is that Brunswick House provides a friendly, safe and caring environment for its residents. A well-managed and run residential home that meet the needs of its residents. Privacy, dignity and respect is upheld at the home by care staff who are responsive and interact well with the residents. There is a comprehensive program of activities. The home is well managed with a program of training to support the staff.
The report includes 1 recommendations. They would recommend that the manager sends publicity information regarding their service to Sandwell Metropolitan Borough Council Adult Commissioning promote this service for placements locally.