Enter and View: Bronswick House, Blackpool

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Summary of report content

Healthwatch Blackpool conducted an Enter and View on Bronswick House nursing home, Blackpool, a privately owned nursing home catering for various levels of mental health needs including dementia, anxiety, depression and schizophrenia. The visit was conducted on 10th August 2016. It is a small home with a fourteen-bed capacity and has an adjoining independent living section of the house which supports three people. The visit was arranged as part of Healthwatch Blackpool’s enter and view schedule and 7 residents participated with their views during this visit.

Observation by the enter and view representatives reported that:

In general the comments and observations were mainly positive with the residents giving positive feedback about the staff and facilities available.

Recommendations were made by the enter and view team which were read by the manager of the home and acted upon where necessary.

A response was provided by the home.

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General details

Local Healthwatch
Healthwatch Blackpool
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Care home
Name of service provider
Pro Care Homes

Details of people who shared their views

Number of people who shared their views
7
Age group
All
Gender
All
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Learning disability or difficulties
Mental health condition
Long term condition
Types of long term conditions
Dementia
Does this report feature carers?
No
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