Enter and view: Bromley Park Nursing Home, Bromley
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Healthwatch Bromley visited Bromley Park Nursing Home on 17th March 2015. The aim of the visit was to engage with residents of the home to understand their experience and give service users the chance to voice their opinions regarding the care they receive. As a result of Healthwatch Bromley’s community engagement, there have been several comments submitted to the signposting log regarding care for the elderly in the borough. Healthwatch Bromley’s visit to Bromley Park Nursing Home was in response to this.
Three trained Healthwatch Bromley Authorised Enter & View Representatives (ARs) participated in this piece of work and observed roughly 15 residents and talked to several about their experiences of the home. Healthwatch Bromley categorised their findings in the following way: Premises; staff; food; activities and additional findings.
The care home was found to be well decorated and homely, with added personal touches throughout. The manager and deputy manager were very welcoming and accommodating. The residents observed seemed to be happy and content, with staff being attentive to their needs.
Healthwatch Bromley made the following recommendation:
- That there should be added decoration and pictures etc. ‘This would go a long way in brightening it up the top floor of the home, although the ARs were made aware that this was due to be refurbished in the near future.’