Enter and View: Broadway Care Home, Blackpool

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Summary of report content

This is an Enter and View report about the Broadway Care Home which was visited on 14th December 2015. The report was completed by Healthwatch Blackpool.

During this visit Healthwatch Blackpool spoke to 12 residents about their experiences.

Comments about some elements of the care home were positive. Some residents were not happy with the food and activities.

There were recommendations made in the report. The provider has provided a response.

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General details

Local Healthwatch
Healthwatch Blackpool
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Care home
Name of service provider
Broadway care home

Details of people who shared their views

Number of people who shared their views
12
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
No
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0
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