Enter and View: Brierton Lodge
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On 21st October 2024 Healthwatch Hartlepool conducted an Enter and View visit to Brierton Lodge. The visit focused specifically on the care, support and wellbeing of residents at Brierton Lodge. This included discussions with residents, family members and staff as well as observations by team members.
Brierton Lodge is situated in a residential area in the south of Hartlepool. It provides personal and nursing care for up to 58 older people some of whom are living with dementia. The home accommodates people over two floors in one adapted building.
Healthwatch Hartlepool was overall very impressed with the home, especially the interaction between staff and residents. However, the report does note some areas for improvement.
- Everyone who enters the home should sign the visitors book, in case of fire. Possibly having two books, one for visitors, one for professionals
- The importance of documenting all information regarding residents, particularly falls and injuries, should be emphasised in staff training.
- Encourage the completion and use of the “This is me” booklet, both with families and staff members.
- Continue to make available as much information as possible for families after the death of a relative.
- Effectively rid the home permanently of the smell of urine in one of the corridors.