Enter and view: Bridgewater Park Care Centre
Download (PDF 565.7 KB)Summary of report content
Healthwatch North Lincolnshire is the independent health and social care champion. Local Healthwatch is in place to gather the views and experiences of people accessing services, to use this information to influence decisions and to provide information and advice to the local community about health and social care services.
These Enter and View visits are ‘announced’ visits where they notify the provider of their intention to visit. Healthwatch North Lincolnshire visited Bridgewater Park Care Centre on 20/07/2015.
The summary of findings highlight: Residents at Bridgewater Park valued the ability to make their own choices and maintain a degree of independence where possible in the home; most residents at Bridgewater Park were happy with the help that staff gave them to access
healthcare in terms of booking and getting to appointments and all reported to receiving adequate privacy during medical visits at the home; Bridgewater Park came across as a generally well looked after residence and residents valued the security aspects of the home such as safety catches on windows and doors; through the observations of Healthwatch representatives and interviews with residents, issues with staff responsiveness and friendliness were a recurring theme; Bridgewater Park had very flexible visiting hours, as friends and relatives were able to come and visit whenever suited them.
The report includes 18 recommendations and does not include a response from the provider.