Enter and view: Breckside Park

Healthwatch Liverpool undertook an announced enter and view visit to Breckside Park Residential Home on 20 November 2024.  They spoke to 6 people.

During the visit to Breckside Park Residential Home Healthwatch received positive feedback from multiple residents they spoke to, and the residents they saw all looked well cared for. The care home environment had some nice, homely touches, and Healthwatch were pleased to see that residents could choose from 3 lounges. 

Healthwatch thought the photo menu displayed on the board in the dining room was a good way of making the information about menu choices more accessible to residents. There were, however, several areas where Healthwatch thought the standards of cleanliness could and should be improved. This included dirty floors in multiple areas of the care home as well as unpleasant odors during our visit. 

Healthwatch also were concerned that the door in the hallway that led to narrow stairs into the basement was left open multiple times during our visit, as they felt that was a potential falls risk for some of the residents. They are aware of several historical incidents of other care home residents coming to harm accessing staircases that were supposed to be inaccessible to them, so this is a cause for concern for us. They immediately made management aware as well as Liverpool City Councils Quality Assurance team who visited and advised that there is a weighted closing system in place with two handles required to open the door.