Enter and view: Bradwell Hospital (Oak Ward)

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Summary of report content

In July 2013, Healthwatch Staffordshire carried out an Enter and View visit to the Oak Ward in Bradwell Hospital, Newcastle Under Lyme. The purpose of the visit was to provide an independent assessment of the care provided within the hospital.

Two representatives made observations on the environment and wellbeing of patients, relatives and staff. They found Oak Ward to be a bright and pleasant environment. It was clean and uncluttered and staff at all levels were attentive to the needs of service users, who were treated with dignity and respect.

The report found that effort is made by the hospital to ensure that when service users return to their own homes, they receive all the necessary help to enable them to live as independently as possible.

The report points out that the cooker in the Training Kitchen is gas, but there is no gas supply available. However, no other recommendations are made.

The report does not contain a response from the provider.

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General details

Local Healthwatch
Healthwatch Staffordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Discharge
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Other
Name of service provider
Bradwell Hospital

Details of people who shared their views

Number of people who shared their views
0
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