Enter and view: Blue Birds Neurological Care Home

Download (PDF 545.02 KB)

Summary of report content

This is a report of an Enter and View carried out by Healthwatch Milton Keynes of Bluebirds Neurological Care Centre on 11 September 2024. Healthwatch Milton Keynes used a semi-structured conversation approach, meeting residents on a one-to-one basis, having previously discussed with the service provider whether any individuals should not be approach or were unable to give informed consent.

One resident and one family member took part in conversation, with the remainder of the visit comprised of observations. Based on the visit, Healthwatch Milton Keynes found the Centre to be well-run, supported by skilled and caring staff, with an impressive focus on creating a caring, safe and stimulating environment for residents.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Milton Keynes
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Assisted living/Extra Care housing services/Supported housing
Neurology, neurosurgery and stroke care
Rehabilitation/enablement

Details of people who shared their views

Number of people who shared their views
2
Did you find this attached report useful?
0
No votes have been submitted yet.