Enter and view: Bletchley House
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Healthwatch Milton Keynes undertook an enter and view visit of Bletchley House on 3 October 2023. They spoke to 7 residents and 1 friend.
Bletchley House is a residential care and nursing home. It is registered to provide personal and nursing care for up to 44 residents, for adults under and over 65.
The Care Home is a two-storey purpose-built care home, situated in a quiet cul-de-sac with limited parking available. The Home was very clean and free from any trip hazards.
There is a small, seated, reminiscence area, decorated with photos of famous people, local street scenes and photos of some of the residents in their younger days. This area is well utilised by small groups of residents who have created firm friendship groups while living in the Home.
There is a large garden area which can be accessed through the dining area and provides a pleasant space for residents and visitors to sit, weather permitting.
Interactions between staff and residents seemed genuine and affectionate. The residents clearly knew the staff well, including the maintenance man, activities lady, the new manager, and her deputy.
The social calendar appears to be fairly full and quite varied in order to provide meaningful and fun things for residents to do.
The report contains recommendations and a response by the service provider.