Enter and view: Birchfield Care Home

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Summary of report content

Healthwatch Blackburn with Darwen undertook an announced enter and view visit to Birchfield Care Home on 17 August 2021.

The report looks at the following:

  • The layout and décor of the home
  • Food and mealtimes
  • Activities
  • Residents’ rooms
  • Staffing and staff morale

Based on the observations of representatives, and the opinions that staff and residents expressed, the Enter and View Representatives gave the home an overall score of: Amber.

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General details

Local Healthwatch
Healthwatch Blackburn with Darwen
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
10
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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