Enter and View: Best Practice U & I Care, Warrington

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Summary of report content

Healthwatch Warrington conducted an Enter and View on U & I Care, a residential care home in Warrington which has 6 bedrooms and offers residential, weekend, short break and day service support for young adults with learning difficulties, autism and complex needs. The visit was conducted on 20th December 2016.

Observation by the enter and view representatives reported that:

It was felt that the care and support in the home was holistic and person-centred with no evidence of a “one size fits all” culture. The home has detailed person-centred plans for the young people with each young person having 4 targets set for the month ahead.

It was also observed that the team at the home were open, cheerful and very relaxed in the way that they communicated together in an environment that seemed to be “a home from home”. Staff members were very positive about working at the home.

The home which is a modern dormer bungalow, sitting in a residential cul-de-sac, not looking significant different to its neighbouring properties. It is clean and well maintained.

After the visit was concluded, the home received recommendations which were to keep up the great work, review the website, continue to support staff and also to consider to put a discrete name plaque on the outside of Burton House

There was no response from the staff provider.

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General details

Local Healthwatch
Healthwatch Warrington
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Sexual orientation
Not known
Types of disabilities
Learning disability or difficulties
Long term condition
Other
Types of long term conditions
Learning disability
Does this report feature carers?
No
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0
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