Enter and view: Belvedere Park Nursing Home

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Summary of report content

Healthwatch Coventry conducted an Enter and View visit to Belvedere Park Nursing Home on the 8th of December 2014. The visit was part of research on the experience of living in care homes in Coventry with a focus on ‘would I wish my relative to live here?’. The team spoke to residents, relatives and members of staff using semi-structured questionnaires with open questions. They spoke to 6 people in total. They also made general notes about what they observed during their visit.

The report indicated that the residents were generally happy and satisfied with their quality of care. Staff members stated that they were happy working at the home. The report also noted that staff felt they were well supported by the manager of the home. One of the main areas of concern identified by relatives and residents was that there did not appear to be much choice of food and residents were not told in advance what meals were available. The report also commented on a lack of activities and organised outings for residents.

The report makes 5 recommendations. Two of the recommendations focused on providing more activities and organised outings for residents. The team indicated this was particularly important as they had noticed that residents did not have access to a garden and they spent most of their time in their rooms.

The report included a response from the provider. The provider disagreed with several recommendations.

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General details

Local Healthwatch
Healthwatch Coventry
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Public consultation and engagement
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Belvedere Park Nursing Home

Details of people who shared their views

Number of people who shared their views
6
Age group
All
Gender
All
Sexual orientation
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
Yes
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